Kongsberg Maritime - Global Customer Support

Training Lead, Advanced Maneuvering and Propulsion Control Systems

An exciting opportunity has arisen as Training Lead, Advanced Maneuvering and Propulsion Control Systems, reporting to the Service Operations Manager. In this role you will develop and deliver training on the latest generation of maneuvering and propulsion controls to a growing global market. You will be a part of the Service Delivery Team, delivering service, support, training, commissioning, upgrades and modifications to our customers. You will be responsible for the development, coordination, and delivery of training needs and material in cooperation with product specialists. To succeed in this role we think you are a person who loves talking to internal and external customers, you have a technical understanding, but the most important thing; you have the interest in training and developing the people around you.

 

You will be part of our Global Customer Support division which is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

 

Integrated Solution Services is a part of Global Customer Support. The department comprises the businesses Automation & Bridge and Energy & Systems.  We focus on further development of product-oriented businesses and operations based on a strong technology platform. The department will play an active role shaping the new and strengthened Kongsberg Maritime.

 

Key accountabilities

  • Develop training material in cooperation with technical personnel
  • Manage storage and version control processes for training documentation
  • Coordination and planning of internal-, and external training activities globally
  • Carry out training needs analysis for relevant product training requirements
  • Deliver customer-, and internal training, locally and globally
  • Some travelling will be required for this role

 

Qualifications and experience

  • Bachelor’s degree or equivalent qualification in Engineering discipline is desirable
  • Service minded attitude and experience from commercial-/customer-oriented roles
  • Experience and interest in how people learn and develop
  • Strong verbal and written communication skills in Norwegian and English
  • Basic IT skills

 

You are able to

  • Act on own initiative, make things happen and accepts responsibility for the results
  • Build a useful network of contacts and relationships and utilizes it to achieve set goals
  • Develop people through delegation, empowerment, coaching and promotes self-development
  • Use a methodical and systematic approach, plan ahead, define clear priorities and allocates resources effectively
  • Communicate in a clear, precise and structured way

 

What we can offer you
With us, you will be offered a competitive salary and benefit packages with good development opportunities in an international environment. We have flexible work hours and holiday arrangements in addition to a good pension and insurance scheme. We offer an inspiring and safe work-environment and the possibility to work with sustainable and exciting solutions for the future.

 

Work location
Ålesund or Ulsteinvik

Point of contact

Service Operations Manager, Håkon Lunheim, +47 93 02 79 75

 

At Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions.  We do that through excellent products and services developed for delivering the greatest benefits to our customers.

WORLD CLASS – through people, technology and dedication

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Reference No:

JR6046817

Region:

  • Møre og Romsdal

Job type:

Permanent

Working hours:

Full-time

Working days:

Day

Application deadline:

22/08/2021

Location:

Ålesund or Ulsteinvik

Contacts:

Håkon Lunheim

Mobile: +47 93027975

Company homepage:

http://www.kongsberg.com

Office address: