Kongsberg Maritime - Global Customer Support

Technical Training Instructor

We are seeking an excellent communicator who can actively contribute to the continued growth of our Customer Training Centre.  The position will be primarily based within our Training Centre in Aberdeen; however, some international travel to our other Training Centre’s may be offered but not required. 

At our well-equipped training centre in Aberdeen, we run various courses covering a comprehensive range of KONGSBERG manufactured equipment including Automation, Dynamic positioning, Subsea, Position reference and control systems. Due to rise in business, we currently have an opportunity for a Training Instructor to join our existing multi-disciplined team.

We believe that customer training is a cornerstone to our success by ensuring that users maximise the use of our system features and therefore we have established training centre’s around the world.  

Key accountabilities

  • Help develop, prepare, conduct and evaluate customer technical training programs encompassing the range of systems used by UK, Ireland & Global customers
  • Assist in the planning of technical courses ensuring that they are conducted with a minimum of cancellations
  • Help manage customer training equipment, utilising engineers from Customer Support, to maintain 100% operability
  • Assist in regular reviews to ensure that the company is addressing training requirements of customers in the UK, Ireland & Globally
  • Actively participate in global customer training activities including course development

 Qualifications and experience

  • Engineering qualification in electronics or equivalent
  • Demonstrable experience in Marine, Offshore or relevant related industry
  • Experience in an offshore technical support role for marine systems or survey instrumentation would be advantageous
  • Valid Passport or other current permission to work in the UK

 You are able to

  • act on own initiative, make things happen and accept responsibility for the results
  • make an impact, convince and persuade others and promote plans and ideas successfully
  • demonstrate specialist knowledge and expertise in own area
  • produce fresh and imaginative ideas and solutions
  • communicate in a clear, precise and structured way
  • co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals

 What we can offer

  • An exciting and important position working for the world-leading supplier of maritime solutions
  • International work environment and multidisciplinary team collaboration
  • An inspiring and safe work environment
  • Professional development and career opportunities
  • Competitive pay and benefits
  • We offer flexible working hours
  • We offer hybrid working arrangement

 Work location

Westhill, Aberdeen

Point of contact
Kerry Johnston

Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including: merchant, offshore, subsea and naval.  Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is part of KONGSBERG, an international, knowledge-based group delivering high-technology systems and solutions to clients within the oil and gas industry, merchant marine, defense and aerospace

At Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions.  We do that through excellent products and services developed for delivering the greatest benefits to our customers.

WORLD CLASS – through people, technology and dedication

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