Field Service Engineer

Kongsberg Underwater Technology, part of Kongsberg Maritime, is seeking a Field Engineer

Our oceans play a critical part in the fragile global ecosystem and KONGSBERG’s innovative technologies and commitment to sustainability help protect them. Sustainability is at the heart of everything KONGSBERG does. Kongsberg’s products and solutions are based on hydroacoustics, sensor knowledge, advanced signal processing and underwater engineering. Founded in Norway in 1814, the Kongsberg Group boasts more than 200 years of business and advanced engineering excellence and employs around 11,000 employees in more than 40 countries.

At KONGSBERG, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.

WORLD CLASS – through people, technology, and dedication

What we can offer you:

• Competitive compensation
• Fully subsidized health care benefits, 401k plan with employer match program, tuition reimbursement
• A creative and innovative environment where individuals truly make a difference
• Working with state-of-the-art technology and products
• Personal and professional development in an international environment
• Excellent technical and personal challenges
• A team of highly qualified co-workers who are willing to share their knowledge and experience

ROLE AND RESPONSIBILITIES:

• Provide technical support to customers and internal staff by telephone, email and site visits
• Perform the installation, commissioning and upgrades of Kongsberg maritime products
• Document upgrades and changes made to customer equipment following service and installation visits
• Update and maintain service database
• Promote improvements, upgrades and after sales opportunities to customers
• Train customers on the operation of newly installed systems
• Work with engineering on product improvements

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Associate degree in a related field or equivalent work experience required, BS degree is desired
• Must be a US citizen that is able to be cleared at least to the Secret Level

PREFERRED SKILLS:

• Excellent communication skills, both written and verbal including computer literacy
• Able to handle several activities simultaneously
• Able to work alone and with a team
• Good customer support and people skills
• Able to travel, often at short notice
• Basic understanding of multibeam systems and commercial fishing electronics

Expected Pay Range:

$31-40/hr

Work Location:

Lynnwood, WA

Travel within US and Internationally may be required

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KONGSBERG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.