An exciting opportunity has arisen as Front-End Coordinator, reporting to the Customer Front-End Manager, in the Global Customer Support (GCS) division. You will be a part of a global team under the Business Development and Process Improvements department, providing frontline services for our Global Customer Support division. The team works based on the “follow the sun concept’’ which is an 8-hour shift rotation between the APAC, EMEA and AMERICAS regions to provide around the clock support for our customers.
In this position, you will be responsible for the daily operations of our phone support and email services in the EMEA shift (08:00-16:00 CET), providing assistance to both external and internal customers at Kongsberg Maritime.
Key accountabilities
Qualifications and experience
This employment may require security clearance by the Norwegian National Security Authority. For more information visit www.nsm.no.
You are able to
What we can offer
Work location
Kongsberg, Horten, Trondheim or Ålesund
Point of contact
Małgorzata Chmiel, Customer Front End Manager +48 604475175
Applications will be evaluated on an ongoing basis.
Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including: merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is part of KONGSBERG, an international, knowledge-based group delivering high-technology systems and solutions to clients within the oil and gas industry, merchant marine, defense and aerospace.
Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.
At Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.
WORLD CLASS – through people, technology and dedication
JR-P6643557
Permanent
Full-time
Day
22/03/2023
Kongsberg, Horten, Trondheim or Ålesund
Małgorzata Chmiel
Mobile: +48 604475175
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