Services Sales Engineer / Coordinator

A you ready to embark on an exciting journey? A great opportunity awaits you as Services Sales Engineer / Coordinator, reporting to Global Customer Support within Kongsberg Maritime. As a Services Sales Engineer / Coordinator, you will be an integral part of our dynamic Spares and Services Sales Team, providing essential support to our business.

In the role as Service Sales Engineer / Coordinator you will be providing aftermarket support for the complete portfolio of automation and control management deliveries to the fleet. New exciting products is continued being developed and added to the portfolio which creates curiosity and own development in the daily work. This role also provides a good opportunity to develop technical competencies for our products.

Ready to set sail? Your adventure begins here! Welcome aboard as an applicant with us.  

Responsibilities

• Deliveries for software and hardware modifications, onboard services, and spare parts
• Handle customer inquiries, manage orders and ensure seamless invoicing
• Communicate and follow-up with resources out in field throughout service
• Proactively offer field service and improve customer’s experience
• Work with our technical support teams to resolve customer problems
• Extensive customer communication on and close cooperation on with our Global Customer support teams worldwide

Qualifications and experience

• Bachelor or technical / economics degree is preferred
• Motivation for or experience within engineering, project, administration, economics
• Technical / Maritime interest and background is an advantage
• English and Norwegian language skills, both verbal and written
• Experience with customer contact and sales

This employment may require security clearance by the Norwegian National Security Authority, clearance through Civil Aviation Authority or a background check.

You are able to

• act on own initiative, make things happen and accept responsibility for the results.
• focus on bottom-line results, identify potential risks, and monitor the financial impact of own activities.
• comply to company rules and procedures and execute plans with commitment and determination.
• demonstrate specialist knowledge and expertise in own area.
• co-operate well with others, share knowledge, experience, information, and support others in the pursuit of team goals.

What we can offer

• An exciting and important position working for the world-leading supplier of maritime solutions.
• International work environment and multidisciplinary team collaboration
• To take part in the green shift for the ocean space
• We offer the possibility to work with sustainable and exciting solutions for the future.

Work location
Kongsberg

Point of contact
Espen Hopp-Andreassen, Group Manager, tel.: +47 95885105

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales, and service facilities in 35 countries

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades, and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades, and spare parts to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two-hundred-year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners, and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting People and Planet