Sales Support Coordinator / Spare Parts Administrator - Greece

KONGSBERG is a leading global technology corporation delivering mission-critical solutions with extreme performance for customers that operate under extremely challenging conditions. The group has fulfilled demanding customers’ needs and adapted to changing market conditions throughout its proud 200-year-old history.

The Group is structured in 3 divisions: Kongsberg Maritime, Kongsberg Defence & Aerospace & Kongsberg Digital

Kongsberg Maritime is a market leader in systems for Automation, Propulsion and Engines, Deck Machinery & Motion Control, Tank Gauging, Dynamic Positioning, Navigation, Sensors and Robotics etc.

With more than 150 yrs. of experience, Kongsberg Maritime has equipment installed on more than 30,000 vessels worldwide & employees more than 7,300 people worldwide in 117 offices located in 34 different countries

Kongsberg Maritime Hellas SA is representing Kongsberg Maritime’s business units and product lines in the Hellenic and Cypriot market.

KM Hellas offers Aftermarket & New Sales support to end users (ship owners, ship managers and ship operators) phone and emails support, on-board services, spare parts handling, and training courses.
Office customer support requires daily contact with ship owners, ship operators, ship agents and with Kongsberg Maritime Global Customer Support network

Overall Tasks & responsibilities

• Support Aftermarket Sales Managers identifying customers and vessels scheduled for overhaul/maintenance
• Through analysis of data, prioritize and propose customers where we believe we will gain most benefit
• Pro-actively look for new opportunities both with existing and new customers
• Prepare maintenance planning packs (binders) for upcoming overhauls, and ensure that entire KM portfolio is covered
• Project manage and coordinate sales effort & activities towards internal and external stakeholders (binders)
• Monitor and follow up opportunities in close cooperation with Aftermarket Sales Manager
• Ensure that opportunities are kept updated in our CRM system
• Prepare for and carry out handover to delivery organisation/aftermarket projects
• Support sales in their preparation for customer meetings and attend as required
• Contribute to continuous process improvement and maximize utilization of supporting tools and systems (Dynamics365)

Accountabilities & Measurements

• Aftermarket Sales Budget for Greece and Cyprus
• Achievement of the targets set on annual basis for aftermarket in Greece and Cyprus
• Achievement of the Personal Development Review Plans and Targets
• Compliance with the KM Code of Conducts

Skills and Requirements

• Technical Education in Mechanical Engineering or Electrical Engineering or Automation Engineering is desirable
• Complementary Education in Business Administration would also be appreciated.
• Excellent English skills in verbal and written communication.
• Experience in the inside sales / sales support field in shipping or in the land-based industry, would be appreciated.
• Excellent Commercial Understanding
• Performance Driven self-orientation
• Team working mentality
• Contractual Understanding
• ERP experience

Personal qualities

• Excellent IT skills
• Excellent organisational and communication skills
• Financial and budgetary understanding
• Bachelor’s degree in business administration or a related field may be preferred

Reporting Line: The Position will be reporting to the Head of Spares and Sales Support EMEA and shall have a dotted reporting line to the Head of Sales for Greece & Cyprus

Place of work: Elliniko, Athens / Greece

Applicants are requested to enclose information on education, training, experiences together with a full CV. Original documents to be presented in an interview. Applicants to revert within May 10th , 2024.