Services Coordinator Propulsion & Handling

Services Coordinator Propulsion & Handling

A fantastic opportunity awaits you as a Services Coordinator, reporting to Global Customer Support within Kongsberg Maritime. As a Services Coordinator, you will play a crucial role in our dynamic Services Team, offering vital support to our business.

In this position, you will be responsible for providing aftermarket support for the propulsion and handling department, presenting an excellent opportunity to enhance technical competencies for our products.

Responsibilities

• Manage customer inquiries, orders, and ensure smooth invoicing.

• Communicate and follow up with field resources throughout the service process.

• Proactively offer field service to enhance the customer experience.

• Collaborate with our technical support teams to address customer issues.

• Engage in extensive customer communication and close cooperation with our Global Customer Support teams worldwide.

Qualifications and experience

• A Bachelor's or technical degree is preferred.

• Motivation for or experience in engineering, project coordination or administration.

• Technical/maritime interest and background in propulsion service/coordination are advantageous.

• Proficiency in English language, both verbal and written.

• Experience in customer contact and sales.

You should be able to

• Take initiative, drive results, and take accountability for outcomes.

• Focus on achieving results, identifying risks, and monitoring the financial impact of your actions.

• Adhere to company policies and procedures, executing plans with dedication and resolve.

• Demonstrate specialized knowledge and expertise in your field.

• Collaborate effectively with others, sharing knowledge, experience, and information to service engineer team objectives.