Service Project Manager

Are you ready to be a part of an ambitious team that focus building valuable relationships with customers and gaining results? Kongsberg Maritime’s Energy - Global Customer Support, are now seeking a dedicated team member as a Service Project Manager to lead and coordinate projects for our worldwide fleet.

You will join a team renowned for its positive environment, informal culture and inclusive behavior. While collaborating with colleagues, you will be responsible for the commercial and technical execution, and follow-up of projects for our internal and external customers.

We are looking for a structured Service Project Manager with strong project management skills and the ability to assess and mitigate risks across different systems. While familiarity with our product is a plus, it is your leadership in managing complex projects – focusing on cost, time, quality, and customer communication that truly matters.

In this role, you will provide aftermarket support for the comprehensive portfolio of electrification, drives and energy storage products for marine applications. Kongsberg Maritime’s energy product range includes switchboards, electric drives, rotating equipment (motors and generators), and batteries, all integrated with a unique approach to energy management and overall vessel control.

You will encounter variety of complexity across different market segments.  Are you able to balance technical understanding, risk management, and process-driven execution for successful project delivery? Are you ready for the challenge? If so, we welcome you as an applicant!

Please be aware that candidates will be evaluated on an ongoing basis. Thank you! 

Lead meaningful projects. Protechting People and Planet is our goal.


Key accountabilities

• Prepare technical documentation required for projects and work orders in cooperation with supporting functions
• Plan, manage, execute, and control projects according to mandate
• Handle customer inquiries, manage orders and ensure seamless invoicing
• Be a single point of contact between KM and our customers
• Quality assurance and documentation of work orders
• Participate in department, and business wide improvement projects and initiatives
• Contribute to the economical result in service projects
• Extensive customer communication and close cooperation with our Global Customer support teams worldwide

Qualifications and experience of interest

• Project management experience, or aspiring for such a challenge
• Technical education or background in relevant fields is an advantage
• Knowledge of, or interest in maritime operations and products
• Work experience from commercial and customer-oriented roles
• Verbal and written communication skills in English
• Valid work permit in Norway
  
  

This employment may require security clearance by the Norwegian National Security Authority or a background check. For more information visit www.nsm.no.

You are also able to

• act on own initiative, make things happen and accept responsibility for the results
• focus on bottom-line results, identify potential risks and monitor the financial impact of own activities
• build a useful network of contacts and relationships and utilize it to achieve set goals
• comply to company rules and procedures and execute plans with commitment and determination
• demonstrate specialist knowledge and expertise in own area
• co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals
• have a continuous improvement mindset

What we can offer you

• Personal development and career opportunities
• Competitive terms including attractive insurance policies and pension schemes
• We offer flexible working hours
• Social welfare club with social and recreational activities
• Possibilities to join our 24/7 duty commercial service

Work location
Bergen, Kongsberg or Ålesund

Point of contact
Hanne Staven Haugen, hanne.haugen@km.kongsberg.com, +47 90 80 33 11

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet