Technical Advisor

Kongsberg Maritime Korea Ltd. is seeking highly motivated candidates to work as “Technical Advisor” in Shipbuilding and Marine business area.

Kongsberg Group is an international technology company that delivers advanced and reliable solution to demanding customers in the global defence, maritime, oil and gas, fisheries, and aerospace sectors. We have 7000 colleagues in 30 countries and a proud history with 200 years of continuous operation. Kongsberg Maritime delivers systems for dynamic positioning and navigation, marine automation, handling systems, safety management, cargo handling, subsea survey and construction, maritime training, satellite positioning, and autonomous solutions. We are connected to, and we live our core values: Determined, Innovative, Collaborative and Reliable.

Job Title: Technical Advisor

Department: Customer Support

Team: Warranty

Location: Kongsberg Maritime Korea Jeong-gwan Office

Main Work Tasks:

• Overall warranty claims handling & coordination activities for Autochief 600

• Support customer by utilizing d365 and ensuring each claim is categorized properly
• Development of individual skill and competence
• Appropriate and timely technical assistance and support to internal & external customers
• Collaborating with colleagues and fostering interpersonal relationships
• Establishing a collaborative relationship with other teams to ensure mutual support
• Sharing findings, experience, information to enhance product quality
• Analysing critical and repetitive warranty issues by category & priority
• Participate in global warranty meeting on a daily basis
• Other duties as assigned

Qualification:

• Experience and competence in Autochief 600 products & applications

• Competence in another A&C asset is considered plus
• Ready and motivated for worldwide support activities
• Fluent in spoken and written English
• Good time management skills
• Ability to handle several activities simultaneously in a hectic environment
• Good cooperative skills & communication skills
• Service oriented and customer focused
• Analytic Skills for evaluating warranty claims

We can offer

• Creative and dynamic environment
• Independent responsibilities
• Dynamics 365 training and relevant workflow
• Onboard training for new technology
• Flexible working environment
• Collaboration channel with GCS worldwide
• Competence development

Please download an application form and submit it to HR Korea: mb309.kmkor.hr@km.kongsberg.com

• Application form download link: https://drive.google.com/file/d/1w7c0-7mgdvXdifvyDaOX_i3godjOv68h/view?usp=sharing

For further information please contact: Mr. Ho Sub Hwang, General Manager Customer Support & Aftermarket Sales

Closing: 10 December 2024