Field Service Engineer - Controls

An exciting opportunity has arisen for a Propulsion Thruster Controls Field Service Engineer to join our Kongsberg Maritime UK team.

In this role you will be responsible for providing effective Onshore & Offshore technical support to customers and supporting colleagues whilst striving to deliver the highest standards of customer service. This role has the potential to cover all aspects of mobilisation, installation, commissioning, maintenance and service operations.

The successful candidate will be required to provide day-to-day direct operational service support to the customer and independently carry out on-site repair / overhaul of Kongsberg Maritime propulsion control products.

Innovate for a better world with us. Protechting People and Planet drives every solution.

Responsibilities

• Provide field support and service of Kongsberg Maritime Propulsion Thruster Controls product range onboard customer’s vessels.
• Install and commission upgrades to Kongsberg Maritime control systems.
• Carry out sea trials on Kongsberg Maritime controls systems.
• Provide remote Technical Support as required by Kongsberg Global Customer Support team.
• Work as part of the Kongsberg UK customer support team providing support to other departments when required, including Sales and Sales Support.
• Maintain good relationship with clients.
• Proper preparation and execution of work assigned.
• Responsible for generation of service reports, update drawings/technical information and associated administration tasks.
• Position will primarily cover the UK & Ireland Region with the possibility of supporting other parts of the world when required.
• Conduct work with a high regard for Health & Safety, Quality and Kongsberg company values.

Qualifications and experience

• Provide field support and service of Kongsberg Maritime Propulsion Thruster Controls product range onboard customer’s vessels.
• Install and commission upgrades to Kongsberg Maritime control systems.
• Carry out sea trials on Kongsberg Maritime controls systems.
• Provide remote Technical Support as required by Kongsberg Global Customer Support team.
• Work as part of the Kongsberg UK customer support team providing support to other departments when required, including Sales and Sales Support.
• Maintain good relationship with clients.
• Proper preparation and execution of work assigned.
• Responsible for generation of service reports, update drawings/technical information and associated administration tasks.
• Position will primarily cover the UK & Ireland Region with the possibility of supporting other parts of the world when required.
• Conduct work with a high regard for Health & Safety, Quality and Kongsberg company values.

At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Research shows that women and minority groups are less likely to apply to jobs unless they meet every single qualification. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

You are able to

• use a methodical and systematic approach, plan ahead, define clear priorities and allocate resources effectively
• analyse complex issues and problems and come up with rational judgments
• demonstrate specialist knowledge and expertise in own area
• communicate in a clear, precise and structured way
• co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals

What we can offer

• An exciting and important position working for the world-leading supplier of maritime solutions
• An inspiring and safe work environment
• Personal development and career opportunities
• Competitive pay and benefits

KONGSBERG's strength is in unity. Diverse minds, protechting people and planet, drive innovation worldwide.

Point of contact
Andrew Chalmers, A&C Team Leader

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet