Field Service Engineer - Cargo

The Field Service Engineer – Cargo is responsible for the installation, commissioning, service, and maintenance of Kongsberg Maritime’s K‑Gauge Tank Level Gauging Systems and Custody Transfer Systems (CTS) on LNG and LPG carriers and other commercial vessels. The role supports both onboard field work and global remote technical assistance to ensure accurate, reliable cargo measurement operations and strong customer support.

Key responsibilities: 

• Install and commission K‑Gauge tank level monitoring equipment and associated instrumentation.
• Perform preventive and corrective maintenance on K‑Gauge and CTS systems onboard vessels and in shipyards.
• Replace or adjust sensors, transmitters, cabling, operator panels, computers, or other system components as required.
• Restore systems to operational readiness after equipment faults, component failures, or configuration issues.
• Provide remote and in-office technical assistance to customers and internal teams.
• Use diagnostic tools such as multimeters, pressure gauges, and software utilities to identify communication, signal, or loop issues.
• Troubleshoot serial communication, network links, I/O channels, and instrument wiring.
• Support integration activities between cargo monitoring systems and vessel automation platforms (including K‑Chief 600/700 as applicable to cargo monitoring interfaces).
• Read and interpret drawings, wiring diagrams, system architecture documents, and technical manuals.
• Update as-built documentation following service activities or system adjustments.
• Assist with minor configuration changes and documentation updates as needed.
• Prepare accurate service reports, timesheets, and expense submissions after each assignment.
• Follow company safety procedures, customer site requirements, and documentation standards.
• Perform work in accordance with Kongsberg Maritime quality expectations and service processes.
• Participate in required training and product familiarization programs.
• Willingness and ability to travel 50–70%, both domestically and internationally, sometimes on short notice.

Minimum Qualifications:

• Bachelor’s degree in Electrical Engineering, Electronics Engineering, Electromechanical Engineering, Computer Engineering, or a closely related engineering field (or equivalent technical/military engineering training).
• 1–3 years of relevant experience in field service, commissioning, instrumentation/service support, marine systems, industrial controls, or related technical environments (or equivalent combination of education and experience).
• Strong fundamental understanding of electrical/electronic measurement systems, instrumentation, and troubleshooting methods.
• Proficient in English (oral and written).
• Ability and willingness to travel globally up to 50–70%.

Preferred Qualifications

• Experience working onboard vessels, in shipyards, or industrial environments supporting instrumentation and measurement systems.
• Familiarity with marine automation environments and system interfaces.

Skills & Competencies

• Strong customer-service mindset and professional communication skills.
• Methodical approach to troubleshooting and task execution.
• Clear, structured documentation and reporting abilities.
• Team-oriented, collaborative working style.
• Eagerness to learn and develop technical expertise.

Work Environment

Work onboard LNG/LPG carriers, tankers, industrial facilities, and shipyards; may include confined or elevated areas and environments requiring PPE. Combination of onboard assignments, office-based support, and remote technical assistance; may involve climbing, confined spaces, and extended periods offshore or at sea.

Work location

New Orleans, LA

What we can offer 

• Competitive compensation packages
• Fully subsidized health & welfare benefits with an option of a high deductible plan which includes an employer contribution towards your health savings account
• Fully subsidized dental and vision coverage
• Up to 5% employer match program
• Flexibility with Paid Time Off
• Career growth opportunities
• Safe and collaborative culture

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We work determined to mature and improve our ability to utilize our diversity and culture of differences to create positive business results. 

Protechting people and planet

KONGSBERG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.