Service Consultant I

Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is a market leader in systems for positioning, surveying, navigation and automation. Important markets include countries with significant offshore and shipyard industries. We are determined to provide our customers with innovative and reliable marine electronics that ensure optimal operation at sea.

At KONGSBERG, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.

WORLD CLASS – through people, technology and dedication

For inspiration and more info watch this video and visit: Kongsbergwebsite

An exciting opportunity has arisen as Service Consultant - Automation.

An Offshore Automation Service Consultant will primarily work with Offshore Automation software and hardware in delivery, after sales and upgrade situations on both current and earlier versions of KM Integrated Control Systems (E&P Segments mainly). The position involves extensive traveling (100 + days a year), both planned and on call on commissioning and service-jobs.

Qualifications & Skills

· Technical education (Bachelor’s degree or technical diploma) is required. Backgrounds in Electrical Engineering, Control and Automation Engineering, or Electrical/Electronic Technician programs are highly desirable, but not mandatory.

· Strong customer orientation and service mindset.

· Ability to work under pressure and manage multiple tasks.

· Willingness to expand technical knowledge across departments.

· Comfortable with frequent and extended travel.

· Team player with excellent interpersonal skills.

· Solid understanding of control systems (e.g., PID controllers, filters).

· Experience with PLC/SCADA systems is highly desirable.

· Ability to read and produce technical documentation.

· Skilled in troubleshooting low-voltage electrical systems.

· Fluent in English (our official work language).

· Self-driven and committed to long-term technical growth.

Tasks

· Provide high-quality support to customers via phone, email, and on-site (onshore and offshore).

· Commission and service Offshore Automation systems and related technologies.

· Troubleshoot hardware/software issues and provide technical assistance.

· Participate in FATs, dry-docking, and sea trials.

· Report equipment issues and suggest improvements.

· Maintain accurate documentation and update CRM systems.

· Support internal teams and contribute to continuous improvement.

Authority

· Prioritize and execute tasks during service trips.

· Report safety/security incidents offshore.

· Own assigned service cases and suggest product improvements.

· Proactively recommend upgrades and solutions to customers.

What We Offer

· Competitive salary and benefits.

· International career development opportunities.

· A safe, inspiring, and collaborative work environment.

· The chance to work on sustainable and future-oriented marine solutions.

Work Location: Niterói, Brazil 

Closing date: July, 11st 2025.

KONGSBERG is an equal opportunity employer. With us, you will be offered a competitive salary and benefit packages with good development opportunities in an international environment. We offer an inspiring and safe work-environment and the possibility to work with sustainable and exciting solutions for the future