Sales Engineer - A&C

What you will be doing

• The Sales Engineer is responsible for activities supporting the APAC aftermarket sales team in generating sales revenues and increasing customer retention.
• Support the Aftermarket Sales team before, during and after customer interventions.
• Set up (upgrade) proposals/quotations based on the input from the APAC Aftermarket Sales team and provide input on maintenance planning opportunities involving A&C products.
• Coordinate needed actions towards A&C product centre for scope that’s sits outside of product specialty.
• Proactively inform customers about KM product lifecycle status including product obsolescence, system improvements and recommended upgrades (including but not limited to product specialty).
• Prepare commercial proposals for enhanced/performance upgrades, new functionality, modifications, and retrofit/refit/conversion solutions in accordance with KM product lifecycle philosophy primary for CAT-1 & CAT-2. With possibility of adding CAT-3 & CAT-4 whenever suitable and approved by product owner when decided.
• Ensure familiarization and understanding of customers fleet and operation to proactively offer relevant products and services.
• Maintain existing and new customer information in the CRM system. Including but not limited to customer business data, fleet lists, product obsolescence.
• Actively participate in Continuous Improvement Project initiatives to drive sales in the aftermarket.
• Strategic customer activity to be planned and coordinated in close cooperation with responsible CRM.
• Complete and report agreed KPI`s.
• Mainly performing the sales work and / or technically related support from the workplace
• Support the full APAC aftermarket sales team with setting up (upgrade) quotations/proposals.
• Provide input for maintenance planning related to the A&C portfolio.
• Focus is on the customer, customers installed base and sales.
• Coordinate maintenance planning related work towards the product center that sits outside of product specialty.
• By working closely with the APAC aftermarket sales team (both regional and at the product center) establishing the link between the sales team, customer, and the internal organization.
• Work with our customers through coordinating quotations and proposals, and proactively informing and discussing spares, upgrades, and overhaul solutions.
• Inform customers of wider KM products and services, to be able to offer a tailored and individual approach to each of our customers.

We think you should have

• Education at degree level within relevant subject Experience in sales support and customer-facing activities
• Several years of experience from maritime or related industries
• Working experience with Int Sol products such as K Chief 700 and DP systems (Navigation system is experience consider to be a plus)
• Able to prepare commercial proposals for enhanced/performance upgrades, new functionality, modifications, and retrofit/refit/conversion solutions in accordance with KM product lifecycle philosophy primary for CAT-1 & CAT-2.
• Knowledge of KM product lifecycle status including product obsolescence, system improvements, recommended upgrades, services and spares

At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

This employment may require obtaining relevant statutory and government requirements and documentation essential for legal employment. Pre-employment medical check may be requested to ensure that selected candidate is in good health and fit for the role's responsibilities, aligning with safety and health standards at KONGSBERG.

Why join us

Protechting People and Planet guides us, and diverse backgrounds ignite problem-solving

Where you will be working
No 6 Tuas Drive 1 Singapore 638673

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries.

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3400 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet

Please be aware that internal candidates only will be reviewed for this position. If you are an internal applying, please use your KONGSBERG e-mail address. If you are waiting on a response, please reach out to the contact person in the job advertisement for feedback.