Spare Parts Coordinator

Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is a market leader in systems for positioning, surveying, navigation and automation. Important markets include countries with significant offshore and shipyard industries. We are determined to provide our customers with innovative and reliable marine electronics that ensure optimal operation at sea.

At KONGSBERG, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.

WORLD CLASS – through people, technology and dedication

Our Global Customer Support division is responsible for Kongsberg Maritime services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

An exciting opportunity has arisen as Spare Parts Coordinator. In this role, As Spare Parts Coordinator, you are an integral member of the Global Customer Support division which is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket for customers worldwide. During the operational lifetime of more than 30 000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

As a Spare Parts Coordinator you will handle incoming customer orders and requests for service as well as proactive outgoing customer contact, identifying customer needs and making recommendations for solution-driven technical sales including the upselling/cross-selling of spare parts. You will prepare offers including scope of work, upgrade recommendations and pricing quotations to customers as well as following up on spare part deliveries both locally and globally. This role works in close co-operation with our Spare Parts Planners, Sales and Technical Support teams, our supply chain, as well as operations and customers worldwide.

What we can offer you:

• Competitive compensation packages
• Health & welfare benefits
• Career growth opportunities
• Safe and collaborative culture

Key accountabilities

• Point of contact for customers and colleagues in relation to planned maintenance & orders for defined product(s) within geographical area.
• In line with agreed scope (with product area), prepare and send spare part quotation based on customer scope of work for upcoming dry docks.
• Register call and distribute inquiries outside agreed scope to products.
• Follow up quotations, opportunities.
• Handle and plan incoming purchase orders.
• Act as local extension to spares at products.
• Ensure that goals and KPIs set are followed and met.
• Ensure active collaboration and alignment with Aftermarket Sales, in defined geographical area.
• Secure active collaboration with products spares, services and utilize the existing competence already in place in respective region.
• Follow up on shipments
• Send invoices to customer (purchaser)

Qualifications and experience

• Degree level or equivalent education in Business Administration, Foreign Trade or other discipline related to the job
• Strong verbal communication and written reporting skills in English language, desirable Spanish language knowledge
• Microsoft 365 package user level
• ERP user
• Availability to travel with short notice, after hours, holidays/weekend, for long periods both locally and internationally

Valuable skilss/Abilities:

• Act on own initiative, make things happen and accepts responsibility for the results
• Make an impact, convince, and persuade others and promote plans and ideas successfully
• Adhere to company rules and procedures and execute plans with commitment and determination
• Analyze complex issues and problems and come up with rational judgments
• Communicate in a clear, precise, and structured way
• Team building skills

KONGSBERG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Work Location: Niterói, Brazil

Closing date by October 22nd , 2025.