Service Sales Engineer

Are you passionate about delivering exceptional customer support and ensuring operational excellence? We’re looking for a service-minded Services Sales Engineer to join our dedicated team in Trondheim.

In this role, you will work closely with customers worldwide, helping them solve technical and commercial challenges using our world-class products. As a person you thrive in a fast-paced environment, juggling multiple tasks with attention to detail and have a collaborative mindset.

Our team is known for being knowledgeable, positive, and supportive — and we are looking for someone who values teamwork just as much. While technical insight is a plus, it’s not a requirement. What matters most is your customer-focused approach and willingness to learn. 

If you identify with our values — determined, innovative, collaborative, reliable — we’d love to hear from you.

Applications are reviewed on an ongoing basis - apply today!

What you will be doing

• Proactively handling customer inquiries for spare parts and service.
• Work with customers to ensure the optimal solution for their needs.
• Creating quotations and performing sales of single spare parts, spares with configuration, service jobs and replacement units.
• Collaboration with technical advisors, engineers, service coordinators, products responsible, and supply chain to meet customer needs.
• Rotational duty phone.
• Responsibility for order and project financials.
• Follow up on customers and ensure KM is their preferred supplier.
• Support our field service, sales, operations and manufacturing departments.
  
  

Qualifications and experience

• Technical and/or Administrative and/or Commercial background/education is an advantage.
• Knowledge of AX (ERP) and d365 (CRM) systems is seen as positive.
• Experience from international markets, maritime or O&G business would be an advantage.
• Good verbal and written communication skills in English and Norwegian/Scandinavian.
• Valid work permit in Norway is a requirement.
  
  

This employment may require security clearance by the Norwegian National Security Authority, clearance through Civil Aviation Authority or a background check. Please note that this might affect the offer process or employment.

At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement.  Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

You are able to

• Keep the customer in focus.
• Contribute to a good and positive working environment.
• Act on own initiative, make things happen and accept responsibility for the results.
• Use a methodical and systematic approach, plan ahead and define clear priorities.
• Communicate in a clear, precise and structured way.
• Co-operate well with others and share knowledge, experience and information.
  
  

We offer an excellent opportunity to be a part of the KONGSBERG family. With us, you will get competitive salary and benefit packages with good development opportunities in a well renowned international environment. We have flexible working hours, “working from home” deal and holiday arrangements in addition to a good pension and insurance scheme. With KONGSBERG, you will have an inspiring and safe work environment and the possibility to work with sustainable and exciting solutions for the future.

Work location
Trondheim. We are located at the Kongsberg building at Grilstad Marina. 

Point of contact
Tonje Crossley, Team Manager, +47 46 75 08 93

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries.

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. More than 3000 employees are present in 35 different countries around the world. During the operational lifetime of over 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts to secure availability and predictability to our customers.

Protechting people and planet