Technical Advisor - Energy

We are seeking a Technical Advisor – Energy to strengthen our team.
Do you enjoy solving problems, meeting new people, and working with cutting-edge technology? Are you motivated by technical challenges and interested in next-generation vessels and energy solutions? If you have experience with electrical systems such as switchboards, switchgear, drives, battery packages, or energy technologies, this could be the role for you.

Both recent graduates and experienced electricians or engineers with relevant backgrounds are encouraged to apply.

Position Overview

• Serve as the primary technical contact for customers across the Americas.
• Develop and promote technical solutions tailored to customer projects.
• Provide on-site and remote technical support, including email and phone assistance.
• Act as a liaison between customers and regional project management.
• Support service engineers and the aftermarket team with technical and operational issues.
• Facilitate knowledge sharing within internal and external networks.
• Participate in the regional “Technical Advisor Team” for AES Americas.
• Join the 24/7 duty phone support rotation.
• Travel occasionally for projects and competence development.
• Willingness to travel up to 50%

Key Responsibilities

• Deliver technical support to internal and external customers.
• Assist with planning and coordinating service engineer assignments.
• Follow up on requests, cases, and incidents to ensure timely resolution.
• Maintain effective communication with other departments.

Qualifications

• Bachelor’s degree in electrical engineering or relevant technical education (preferred).
• Experience with automation systems, drives, and protection relay test equipment (advantage).
• Knowledge of software programming (advantage).
• Field experience with maritime electrical systems or similar industries.
• Low voltage certificate or High voltage certificate (Allowed to work with electrical system up to 1000VAC/1500VDC or above 1000VAC(High voltage)
• Electrician (Experience:4y +), Drive/VFD Technician, LV or HV Switchboard builder, Battery Technician
• Fluent in English, both oral and written.

Personal Attributes

• Proactive and accountable.
• Clear and structured communicator.
• Methodical and systematic, with strong planning skills.
• Analytical and solution-oriented.
• Cooperative and team-focused.

What We Offer

• Competitive compensation packages
• Fully subsidized health & welfare benefits with an option of a high deductible plan which includes an employer contribution towards your health savings account.
• Fully subsidized dental and vision coverage
• Up to 5% employer match program
• Flexibility with Paid Time Off
• Career growth opportunities
• Safe and collaborative culture

Work Location

• New Orleans (St Rose), LA
• Hybrid work schedule 

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries.

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two-hundred-year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We work determined to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet

 KONGSBERG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.