Kongsberg Maritime CM AS

Office and Service Administrator

You will be part of the division Global Customer Support which is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.


Requirements:

  • Higher education - Technical/Administration would be preferred
  • Ability to work effectively under pressure
  • Flexibility, ability to deal with ambiguity and change
  • Very good knowledge of Microsoft Office
  • Knowledge of Baan ERP system is an advantage
  • Very good communication skills
  • Excellent written and spoken English
  • Experience with customer contact
  • Product knowledge and relevant experience will be weighed positively

Main Tasks:

  • Provide general administrative support and other related duties as required by Head of Operations and the Sales Support Manager
  • Manage, prepare and issue customer invoicing for Spare parts and service jobs in an accurate and timely manner her related duties as required by Head of Operations and the Sales Support Manager
  • Consolidate service job information into invoice documents and issue to finance department
  • Ensure compliance in service administration procedures and instructions in accordance to company standards and compliance
  •  Manage service archives and archive orders that have been processed (both digitally and paper)
  • Accountable for Export control
  • Manage purchase orders and associated administration for Sales Support Department and Service Operations
  • Manage and process service engineer time sheets, overtime and other expenses claims in accordance with policy/process requirements
  • Contribute to continuous improvement, by identifying areas for process and system improvement, and creating and updating administration operating procedures
  • Overview over shipment of tools, confirmation from other entities for projects. Incl correct vendor invoices.
  • Executing on customer requests for spare parts, as well as proactive sales initiatives
  • Service administration, record keeping, UT, overtime & allowance calculation and invoicing.
  • Procurement of office and PPE supplies management of lease agreements
  • Banking operations Tax, Social Security and other supplier payments and collectables follow up
  • Support HS&E, Quality Systems Management works
  • Being IT and HR contact for the location.
  • Other general tasks for the Service Support & Sales Support Department

We can offer:

  • Working in an internationally environment/stable company
  • You will be and important contributor in an exclusive technical and commercial environment
  • Unique atmosphere in a team sharing expertise
  • Collaboration with various departments and disciplines within our global organization 
  • Attractive salary and benefit package
  • Interesting experience and opportunity for personal development

 

The position reports to The Country Manager Turkey

For further information, please contact:

Mr. Erkut ASLANOĞLU, erkut.aslanoglu@km.kongsberg.com, The Country Manager Turkey

At Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.

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Job type:

Permanent

Working hours:

Full-time

Working days:

Day

Application deadline:

17/09/2021

Location:

Istanbul

Company homepage:

http://www.kongsberg.com

Office address: